Online Tuition Payments are Here

Online tuition payments are here! We are in the process of switching to an online-based tuition management system run by FACTS, which is the same company that hosts our student database. As we fully implement this system over the course of the next few weeks, you will be able to see your financial account through your parent portal in FACTS and set up an auto-draft for tuition payments. For those of you with children in the daycare, we will be moving to this system for the childcare center in August also. More information will be sent to childcare families in a few weeks.

Please be aware that this is a learning curve for everybody in the business office also, as it is brand new to them too. If you have a question about something, chances are they have the same question and will have to track down an answer for you as we all learn this new system together. We ask that you be patient with us while we make this transition.

Here’s what you need to know:

Tuition Payment Amounts

The finance office staff is working on uploading tuition amounts and discounts/scholarships/tuition assistance into the new payment system to calculate exactly how much each student owes for tuition. This information will be available in your FACTS Family portal by the end of July, and you will receive an email alerting you to it once it is available. Please do not call the finance office in the next two weeks looking for this information, as specific totals for each family are not available yet.

Payment Plans

In order for this new system to integrate correctly into our business office, all families must set up a payment plan through FACTS. You will receive reminders to do so for the next few weeks until your account is set up. The first “invitation” to create an account will come to you via email in mid-July once tuition amounts and discounts have been uploaded so that correct payment amounts are listed.

However, you can go ahead and set up your payment plan and auto draft in FACTS if you want to. Just be aware that there is not a total amount listed yet so you won’t know what your exact payment amount will be until later in the month.

  1. Login to your FACTS Family Portal (>Family Login->FACTS Family)
    1. Our district code is WC-NC
    2. Your username and password are the ones you use to check grades/homework assignments (or to complete enrollment for new families)
  2. Click on “Financial” at the bottom of the left-hand menu
  3. Click on “Financial Home” link in the Financial Links box on the right side of the screen
  1. This will take you to the screen where you are accustomed to paying lunch money. It now looks like this:
  1. Click on the green “Set up a Payment Plan” button. This will walk you through the options for how many payments you want to make during the school year and how you want to make those payments.

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